Reel Steel Management and Construction
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Reel Steel Management and Construction ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
We do not sell, rent, share, or distribute customer opt-in information, phone numbers, or SMS consent records to third parties or affiliates for marketing or promotional purposes.
All text messaging opt-in data and consent records are maintained securely and used solely to provide the services you have requested.
1. Information We Collect
When you interact with our website, request a consultation, submit a contact form, request an estimate, or communicate with us, we may collect the following information:
Personal Information
First and last name
Email address
Phone number
Property address
Service request details
Appointment information
Communication preferences
SMS and email consent records
Non-Personal Information
IP address
Browser type
Device information
Website usage data
Analytics information
Cookies and tracking technologies
Service & Communication Records
Consultation requests
Estimate requests
Project details
Customer support communications
Appointment history
Feedback and reviews
2. How We Use Your Information
We use collected information to:
Respond to inquiries and consultation requests
Provide construction, renovation, garage cleaning, and tree service estimates
Schedule and manage appointments
Deliver requested services
Send appointment confirmations and reminders
Improve our website and customer experience
Process transactions when applicable
Maintain business records
Comply with legal obligations
Protect against fraud and unauthorized activity
3. SMS Messaging & Compliance
Text Message Program
By providing your phone number and opting into SMS communications, you agree to receive text messages related to services requested from Reel Steel Management and Construction.
These messages may include:
Consultation confirmations
Appointment reminders
Estimate updates
Project scheduling updates
Customer service communications
Important service notifications
Opt-In & Consent
SMS messages are only sent after you provide explicit consent.
Consent is collected through website forms using dedicated opt-in checkboxes.
We maintain records of consent and communication preferences.
Consent is not a condition of purchasing any service.
Opt-Out Instructions
You may stop receiving SMS messages at any time by replying:
STOP
After opting out, you will receive a confirmation message and no further SMS communications unless you opt in again.
Help & Support
For assistance:
Reply HELP to any text message or contact us directly:
Email: [email protected]
Phone: (803) 910-5471
Message Frequency
Message frequency varies depending on your service requests, appointments, consultations, and project activity.
Message & Data Rates
Standard message and data rates may apply according to your wireless carrier plan.
Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information, SMS consent records, or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with service providers necessary to deliver SMS communications and support requested services.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.
4. Information Sharing & Disclosure
We do not sell or rent personal information.
We may share information only when necessary with:
Service Providers
Trusted vendors that assist us with:
Appointment scheduling
Website hosting
Payment processing
Customer communication systems
SMS delivery services
These providers are required to maintain confidentiality and security.
Legal Requirements
We may disclose information when required to:
Comply with legal obligations
Respond to lawful requests
Protect our rights and property
Prevent fraud or security threats
Business Transfers
If our business undergoes a merger, acquisition, or asset transfer, customer information may be transferred as part of that transaction while remaining subject to this Privacy Policy.
Text messaging opt-in data and consent records are never shared for marketing purposes.
5. Data Security
We implement reasonable safeguards designed to protect your information, including:
Secure website technologies
Encrypted data transmission
Restricted access controls
Secure storage systems
Regular security monitoring
Employee privacy training
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website performance
Remember visitor preferences
Analyze website traffic
Understand visitor behavior
Enhance user experience
You may disable cookies through your browser settings, although certain website features may not function properly.
7. Your Rights & Choices
You may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of information where applicable
Withdraw consent for future communications
Opt out of marketing emails
Opt out of SMS communications by replying STOP
To make a request, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage visitors to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The most current version will always be available on our website with the updated effective date.
Continued use of our website and services constitutes acceptance of any revisions.
10. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Reel Steel Management and Construction
Email: [email protected]
Phone: (803) 910-5471
By using our website, submitting forms, requesting services, or opting into communications, you acknowledge and agree to this Privacy Policy.